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A freak hail storm leaves mini craters in your roof. An old tree topples during a storm and lands on your roof. Severe winds pull the tiles right off your roof.
In each of these cases you’re going to be working with an insurance adjuster to gain funding to repair or replace your roof.
For insurance adjusters, dealing with distressed homeowners is a daily occurrence. They have the job of coming to your home to assess damage and determine how much funding their company will provide to repair or replace your roof.
The thing is, insurance adjusters are people, just like all of us.
Therefore, in most parts of the country you’re talking about overworked men and women who put in long hours just to keep up with the results of Mother Nature and her fury.
Trent Lovewell knows about working with insurance adjusters. As a leader at John Higgins Weatherguard, Inc., located in Omaha, Nebraska, he has witnessed repeated storm problems requiring insurance claims.
“We’re in an area that gets lots of storms, so insurance adjusters are kept busy all the time,” says Lovewell. “We see many of the same adjusters after these storms. These folks work days and weeks for long hours and away from their families. Not a lot of people want to do that type of stressful job.”
Skilled insurance adjusters are in demand, according to Lovewell. When a storm hits and adjusters are pulled in many directions, it can be stressful for both you and for the adjuster.
“Homeowners need to have some patience with adjusters,” says Lovewell, whose company has installed more than 500 composite roofs from DaVinci Roofscapes. “That patience can go a long way in helping gain a fair resolution for a claim.“You need to really understand how few adjusters there are across the country, and how they can get backlogged during different seasons with weather-related issues.”
“Homeowners need to have some patience with adjusters,” says Lovewell, whose company has installed more than 500 composite roofs from DaVinci Roofscapes. “That patience can go a long way in helping gain a fair resolution for a claim.
“You need to really understand how few adjusters there are across the country, and how they can get backlogged during different seasons with weather-related issues.”
Lovewell offers these 10 tips to homeowners on how to have a beneficial relationship with insurance adjusters:
From his experience, Lovewell recommends that homeowners needing a new roof take the opportunity to upgrade to a high performance product.
“Why go back to the same type of roof that will get damaged in another hail storm?” asks Lovewell. “You’re going to keep paying the deductible and that can get expensive. Investing in a high performance roofing product makes good, common sense.
“Here’s another benefit. We’ve definitely seen where homeowner insurance premiums drop when people select a composite roof, like a DaVinci roof. The insurance companies recognize that these man-made roofs outperform natural materials and asphalt. That performance brings confidence to the insurance company that you’ll have fewer long-term claims.”
For more insights on working with insurance adjusters listen to this Roofers’ Coffee Shop podcast, or read these articles – Article 1, Article 2.
Visit our website for details on high performance composite roofing products.
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